The International Organization for Standardization (ISO) by the technical committee (TC176), quality management, sub-committee SC2, based on the study of the world’s successful experiences, developed and introduced the ISO 9000 standard series in 1987, and in the time frames of 4 to 7 years, based on the reports that It will be sent from the member countries to the related specialized committee, and the standard will be revised if necessary. Accordingly, the standard was edited in 1994, the 1994 edition standard was a duty-oriented standard and had a famous slogan with the theme “Write whatever you say and execute whatever you write.” It was accurate, in the 2000 edition, the standard was changed from task-oriented to process-oriented, and emphasis was placed on the planning of activities and their targeting. The approach of process orientation proposed in the 2000 edition was also maintained.
In the 2015 edition, new concepts were introduced, including the organization’s environment (including internal and external environment), identifying risks related to the activities of the quality management system, knowledge management, and removing requirements from the standard, including the requirement related to the quality system, removing the requirement related to the management representative and ….
Scope of application
This international standard specifies the requirements of a quality management system, when an organization:
a) needs to prove its ability to continuously provide products and services that meet customer requirements and applicable legal and regulatory requirements and
b) Seeks to implement the system effectively, including processes to improve the system and ensure compliance with customer requirements.
and applicable legal and regulatory requirements to increase customer satisfaction.
All requirements of this International Standard are general and are intended to be applicable to any organization regardless of type or size.
The products and services they offer are useful
1.Understanding the organization and its environment
2.Understanding the needs and expectations of the interested parties
3.Determining the application scope of the quality management system
4.Quality management system and its processes
Implementation of ISO 9001
To understand the importance of the ISO9001 implementation project, you must meet the requirements that this standard states and are applicable in your organization. At first this can be difficult or strange. But there are consultants who can make this process not only possible but relatively easy.
We hear that sometimes customers say that “getting ISO certification seems expensive!”. But it is not like that at all. By paying the cost of implementing and obtaining ISO certification, companies will gain publicity prestige for their organization by receiving ISO certification, while enjoying the benefits of the standard, which include productivity and cost reduction. Organizations that have a valid ISO certificate are more reliable in the eyes of customers.
ISO 9001 certificate
Another decision you need to make is the ultimate goal: Issuing certification or claiming compliance with standard requirements.
Certification means that an external auditor will review and audit the following in your organization:
1.Define, control and improve processes within your company
2.Create a leadership role
3.Plan expected results and changes
4.Identifying and addressing risks and opportunities
5.Creating documented information (methods, work instructions, drawings, files, etc.)
6.System monitoring (measurement, audit, review, etc.)
7.Finding and solving problems and their causes
8.Improve all processes
Summary about ISO 9001
ISO 9001 is a standard that includes requirements about the control of business processes, the quality of products and services of your organization. Alongside it, ISO 9000 is written to help users of ISO 9001 understand the basic principles and requirements of quality.
Although learning and implementing the requirements can be seen as a daunting task, consulting firms are there to help and guide you through the project. You don’t have to go the standard implementation route alone as there are many consultants who can make this project a smooth and effective experience.
The goal of the ISO 9001 standard is to align companies around the world with a globally accepted set of rules or requirements. which will ultimately cause added value to the organization.